Frequently Asked Questions
How do I know whether a boot tray fits my car?
Check the vehicle fitment information on the product page. Vehicle generation, chassis code, body style, powertrain or seating configuration can affect fitment. If you are unsure, contact us before ordering with your vehicle make and model, year of manufacture, variant where applicable, and the product you are considering.
Are AutoLoot products Ready Stock?
No. All current AutoLoot products are Special Order and are sourced after your order is placed.
How long does delivery take?
Estimated delivery within Singapore is approximately 10–14 business days from order confirmation. This is an estimate rather than a guaranteed delivery date and timing can vary with supplier availability and fulfilment.
Do you ship outside Singapore?
AutoLoot currently accepts orders for delivery within Singapore only.
How much is shipping?
The applicable shipping charge is shown at checkout before you complete payment.
What if I am unsure about my vehicle year or variant?
Contact us before ordering. Registration years can overlap between vehicle generations, and parallel-import or powertrain configurations can differ. We may ask for additional vehicle details to help check the application.
What if AutoLoot confirmed fitment but the product does not fit?
Please contact us with your order number, vehicle make, model, year and variant, a description of the fitment issue, and clear photographs showing the product and issue. We will assess the information and arrange an appropriate remedy based on the circumstances.
Can I cancel or return a Special Order item if I change my mind?
Because our products are specially ordered for specific vehicle applications, we generally do not accept change-of-mind returns or exchanges once an order has been processed. If you contact us before processing has begun, we will review whether cancellation is still possible.
Read our Returns & Refunds Policy
What if my item arrives damaged, defective or incorrect?
Contact us promptly with your order number and clear photographs of the item, packaging and issue. We will review the case and provide an appropriate remedy based on the circumstances.
How can I contact AutoLoot?
Email: enquiry@autoloot.co
WhatsApp: +65 9733 0651