AutoLoot Privacy Policy

Last updated: 23 August 2026

1. Introduction

AutoLoot (“we”, “us” or “our”) operates in Singapore and provides vehicle-specific automotive accessories through our online store.

This Privacy Policy explains how we collect, use, disclose and protect personal data when you visit our website, place an order, contact us, or request assistance with vehicle fitment.

We are committed to handling personal data responsibly and in accordance with applicable Singapore data protection requirements, including the Personal Data Protection Act 2012 (“PDPA”).

2. Personal Data We Collect

Depending on how you interact with AutoLoot, we may collect the following types of personal data.

Customer and contact information

This may include:

• Name
• Email address
• Phone number
• Delivery address
• Billing information
• Information provided when you contact us

Order and transaction information

This may include:

• Products purchased
• Order details
• Payment status
• Delivery information
• Communication relating to your order

Payment information is processed through third-party payment providers. AutoLoot does not require customers to provide complete payment card details through email, WhatsApp or other direct communication channels.

Vehicle and fitment information

Because AutoLoot specialises in vehicle-specific accessories, we may collect information required to assist with product compatibility and fitment.

This may include:

• Vehicle make and model
• Vehicle generation
• Variant
• Platform or chassis information
• Vehicle configuration details
• Photographs of the vehicle or cargo area where provided
• Other information reasonably required to assess product fitment

This information helps us provide more accurate vehicle-specific product guidance.

Website and technical information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Website pages viewed
• Referring websites
• Cookies and similar technologies
• Website usage information

3. How We Use Personal Data

We may collect, use and disclose personal data for the following purposes:

Processing orders

Including:

• Processing purchases
• Confirming orders
• Arranging delivery
• Providing order updates
• Responding to transaction-related enquiries

Vehicle fitment support

Including:

• Reviewing vehicle information
• Helping customers identify suitable products
• Responding to compatibility questions

Customer support

Including:

• Responding to enquiries
• Handling feedback
• Resolving order, delivery or product-related issues

Improving our website and services

Including:

• Understanding customer interactions
• Improving website functionality
• Improving our product information and customer experience

Legal and operational purposes

Including:

• Maintaining business records
• Preventing fraud or misuse
• Complying with applicable laws and obligations

4. Disclosure of Personal Data

We may disclose personal data where reasonably necessary to operate AutoLoot and provide our services.

This may include:

Ecommerce platform providers

AutoLoot uses Shopify to operate our online store and process ecommerce transactions.

Payment providers

Payment-related information may be processed by third-party payment providers.

Delivery and fulfilment providers

We may share relevant information required to arrange delivery.

Service providers

We may use third-party providers that support our operations, technology, communications or business administration.

We do not sell customers’ personal data to third parties.

5. Cookies and Similar Technologies

AutoLoot may use cookies and similar technologies to:

• enable website functionality;
• remember preferences;
• improve website experience; and
• understand website performance.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Retention of Personal Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, or where retention is required for legitimate business, accounting, regulatory or legal purposes.

When personal data is no longer required, we will take reasonable steps to delete, anonymise or otherwise remove the ability to associate the information with an identifiable individual.

7. Protection of Personal Data

We take reasonable steps to protect personal data in our possession or control against unauthorised access, collection, use, disclosure, modification, loss or similar risks.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Accuracy of Personal Data

We aim to keep personal data reasonably accurate and complete where it is used for business purposes.

Customers should provide accurate information, especially where information is required for:

• order fulfilment;
• delivery; or
• vehicle fitment assessment.

Incorrect vehicle information may affect product compatibility assessment.

9. Access and Correction Requests

Subject to applicable exceptions under the PDPA, you may request:

• access to personal data we hold about you; or
• correction of inaccurate personal data.

We may require verification of your identity before processing such requests.

10. Overseas Processing

Some service providers used by AutoLoot may process or store personal data outside Singapore.

Where personal data is transferred overseas, we take reasonable steps to ensure that the transferred personal data receives appropriate protection consistent with applicable requirements.

11. Marketing Communications

Where applicable, AutoLoot may send marketing communications about products, services or updates.

You may unsubscribe from marketing communications at any time through available unsubscribe options or by contacting us.

Transactional communications relating to existing orders may still be sent where necessary.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

AutoLoot is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information directly to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

• our business operations;
• technology;
• service providers;
• data handling practices; or
• applicable requirements.

The latest version will be published on this page with the updated effective date.

14. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or how AutoLoot handles personal data, please contact us:

AutoLoot
Email: enquiry@autoloot.co
WhatsApp: +65 9733 0651
Singapore